FAQs
At Primuse, we're dedicated to providing you with cutting-edge technology solutions and ergonomic workspace essentials that meet your needs and exceed your expectations. Explore our carefully curated collection and discover how Primuse can transform your workspace into a hub of creativity and efficiency.
Frequently Asked Questions
Do you offer international shipping?
Yes, we ship our products worldwide to ensure everyone can access our innovative tech gear and workspace products.
What is your refund policy?
We offer a 30-day refund policy on all purchases. Items must be returned in their original packaging for a refund to be processed.
What types of products do you sell?
We specialize in tech gear and products for desk workspaces, including ergonomic accessories, innovative gadgets, and productivity-enhancing tools.
Can I return a product if I've opened it?
Yes, you can still return a product within the refund period as long as it is in its original packaging and in resalable condition.
How can I contact customer support?
For any inquiries or assistance, please visit our Contact Us page and fill out the form. Our dedicated customer support team will get back to you promptly.
Are your products compatible with all devices?
Our tech gear is designed to be compatible with a wide range of devices, but please check individual product specifications for compatibility details.
Do you offer warranty on your products?
Yes, our products come with a standard manufacturer's warranty. Please refer to the product documentation for warranty information specific to each item.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track the status of your delivery.
Do you offer bulk discounts for businesses?
Yes, we offer bulk discounts for businesses interested in purchasing our products for their employees or clients. Please contact our sales team for more information.
Are your products environmentally friendly?
We strive to offer environmentally friendly options whenever possible and are committed to sustainability. Look for eco-friendly labels on select products in our collection.